AGG Smart Cloud
Integration Type
Client Add-in with Events
Add-in Classification
Controlled
Product / License Type
Unite
Application Information
Manufacturer
aggsmart
Application
AGG Smart Cloud
Market
General CRM
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Additional Features
Features provided by the application vendor
Notes / Advisories
When the phone is in a ringing state, AGGSmart will show the incoming call tab. Once the call is connected, you can click the 'Search' button to open the callers details. If it cannot find the number, it will return a blank screen.Prior to installation, contact AGGSmart to find out the Customer ID, and give them a list of the extension numbers which you'd like the phone integration to be enabled on.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
AGG Smart Cloud (http://admin.aggsmart.co.uk/api/call.asp?id=12&ext=%5bext%5d&cid=%5bcid)
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