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Integrations

Integrations

Integrations

Telogix supports an extensive library of CRM Integrations providing a range of integration features from those described below. Up to four CRM integrations can be concurrently configured simultaneously.

CLICK-TO-DIAL

From out of web browsers, integrated applications, and other bespoke dialing possibilities

CLICK-TO-DIAL

From out of web browsers, integrated applications, and other bespoke dialing possibilities

CLICK-TO-DIAL

From out of web browsers, integrated applications, and other bespoke dialing possibilities

CLICK-TO-DIAL

From out of web browsers, integrated applications, and other bespoke dialing possibilities

CALLER PREVIEW

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

CALLER PREVIEW

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

CALLER PREVIEW

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

CALLER PREVIEW

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

ADDRESS BOOK

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

ADDRESS BOOK

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

ADDRESS BOOK

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

ADDRESS BOOK

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

CONTACT POPPING

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

CONTACT POPPING

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

CONTACT POPPING

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

CONTACT POPPING

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

ADD A CONTACT

New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

ADD A CONTACT

New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

ADD A CONTACT

New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

ADD A CONTACT

New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

ACTIVITY LOGGING

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

ACTIVITY LOGGING

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

ACTIVITY LOGGING

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

ACTIVITY LOGGING

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

INTEGRATION

Included with and configured from within ReachUC Connector and provides a range of set integration features.

INTEGRATION

Included with and configured from within ReachUC Connector and provides a range of set integration features.

INTEGRATION

Included with and configured from within ReachUC Connector and provides a range of set integration features.

INTEGRATION

Included with and configured from within ReachUC Connector and provides a range of set integration features.

SCREEN POPPING

Allows a CRM contact record associated with an inbound callers number to be opened in the preview window

SCREEN POPPING

Allows a CRM contact record associated with an inbound callers number to be opened in the preview window

SCREEN POPPING

Allows a CRM contact record associated with an inbound callers number to be opened in the preview window

SCREEN POPPING

Allows a CRM contact record associated with an inbound callers number to be opened in the preview window

CALL HISTORY

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

CALL HISTORY

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

CALL HISTORY

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

CALL HISTORY

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

SOFTPHONE

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

SOFTPHONE

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

SOFTPHONE

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

SOFTPHONE

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

PRESENCE

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

PRESENCE

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

PRESENCE

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

PRESENCE

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

MICROSOFT TEAMS INTEGRATION

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

MICROSOFT TEAMS INTEGRATION

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

MICROSOFT TEAMS INTEGRATION

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

MICROSOFT TEAMS INTEGRATION

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

Integrations

Integrations

Integrations

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Your questions answered.

We'll do our best to answer your most frequently asked questions.

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

Your questions answered.

We'll do our best to answer your most frequently asked questions.

Still have questions?

We have answers and love to chat!

Chat Now
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?

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©2024 TELOGIX, LLC - All Rights Reserved

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©2024 TELOGIX, LLC - All Rights Reserved