Logistics/ERP · Merlin Business Software

Merlin Business Software

WindowsControlledClient Add-in

Published feature support

What this configuration supports

Address Book Search: Supported
Caller details preview: Supported
Pop contact in edit mode: Not marked supported
Live Mode: Not marked supported
Click to dial via Telogix: Supported
Manual screen pop: Supported
Automatic call activity logging: Not marked supported
Integration with Notes: Not marked supported
Cached Mode: Not marked supported
Click to dial via business application: Not marked supported
Auto screen pop: Not marked supported
Manual call activity logging: Not marked supported
Add contact: Not marked supported
Additional features: Not marked supported

Notes & advisories

Please enquire with your service provider to find out more about the features supported for this integration. Must have direct involvement of Merlin Business Systems. Additional charges from Merlin Business Systems will apply.Remote Desktop / Citrix environments are not supported.One known supported version is: Software Build 163.021.6954. If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References & walkthroughs

Merlin Business Software (http://merlinbusinesssoftware.com/)

Original Telogix listing