United States
The customers you serve
Keep your U.S. customer conversations at the center of the plan, with routing and service hours aligned to your business.
Telogix for call centers
More conversations.
Not more roadblocks.
High call volume isn’t a surprise to us. It’s what we engineer for. Give your agents voice, messaging, and the tools to keep meaningful conversations moving.
Your volume is welcome here.
We don’t shut down call centers simply for the higher calling volume their business requires. We plan for it with you.
Purpose-built Call Center package
Voice and messaging, working together
Capacity planned around your operation
Your call center, connected
From your team to your setup.
Choose an edition. Shape the tools around your agents. Review your order before payment.
01
Size your team
Set your agent count and compare Call Center editions with the monthly base fee included in each plan subtotal.
02
Build around your agents
Carry your seats into checkout, choose optional phones, and add Call Center oneSMS where you need it.
03
Review the whole setup
Check seats, equipment, and optional services together. Confirm capacity and usage requirements with our team before launch.
A complex operation or a busy peak period? Let’s plan capacity together.
Plan with a specialistU.S. customers. International teams.
Across borders.
Closer to your customers.
Connect your U.S.-focused call center with teams in Latin America and India. Bring agent locations, calling needs, and operating hours into one communications plan with Telogix.
One conversation about your whole operation.
Plan voice, messaging, routing, and supervision around your offshore team—not around separate systems for each location.
Your team’s geography
India
Your offshore team
Bring India-based agents into your U.S.-focused operation, with Hindi-language website access and a plan for shift handovers and team supervision.
Latin America
Your nearshore team
Build a connected operation for agents across Latin America, with Spanish-language website access and a shared plan for serving U.S. customers.
United StatesIndiaLatin America
International cards.
A familiar checkout.
Familiar card networks across the United States and around the world. Pay with an eligible credit or debit card through our secure on-site checkout.
Major worldwide card networks shown. Availability at checkout depends on the network, issuing country, and bank.
Pay from where your team does business.
Choose your Call Center plan, review the amount in USD, and complete your bank’s verification in checkout. Use a card enabled for international online and recurring payments; India-issued cards follow the issuing bank’s recurring-payment authentication requirements.
Choose your foundation
One supervisor. Two agents.
Your next step.
Start with the $99.95 monthly Call Center package, including 1 Supervisor seat, 2 Agent seats and two US-based phone numbers. Each additional seat is $34.95/month. Choose the oneSMS three-user package or the $9.95 per-user messaging add-on, available only with oneSpeak Call Center. This replaces the Standard and Max offers for new orders. Add optional phones and oneSMS messaging, then review the required registration fees and your full setup. Confirm capacity and usage requirements with a Telogix specialist before launch.
Choose your next step
oneSpeak Call Center plans
Start with your agent seats.
Compare subtotals for your quantity, then carry it into checkout. Optional services and equipment come next.
agent seats
voice / Monthly
oneSpeak℠ Call Center | Supervisor + 2 Agents
Base includes one supervisor and two agents, with two US-based phone numbers. Add more agents at $34.95 per user per month. Number availability and activation are confirmed during onboarding; messaging usage and carrier fees are additional.
Plans start with three users.
$99.95
per month · Includes 1 Supervisor seat and 2 Agent seats · 2 US phone numbers
Each additional seat is $34.95/month.
Plan subtotal · 3 agent seats
$99.95 / month
3 users and 2 US-based phone numbers.
Built for the business you run
High volume.
Higher expectations.
A busy call center shouldn’t have to apologize for being busy. We take the opposite approach to treating volume as a reason to turn you away: understand it, plan for it, and support the operation behind it.
Whether your team handles customer service, sales, appointments, or ongoing account relationships, your communications should be designed around agent count, peak traffic, operating hours, and the way customers reach you.
Let’s size the service before you scale.
Bring us your expected calling patterns, concurrent calls, destinations, and growth plans. We’ll help you choose an appropriate edition and confirm capacity and usage terms before launch.
Run the floor with confidence
Tools for agents.
Clarity for leaders.
Build a workflow around routing, supervision, and visibility—not just a dial tone.
Get callers to the right team
Explore skills-based routing and call queues for different teams, priorities, and customer needs.
See the pressure before it builds
Use available real-time queue statistics and call analytics to understand calling patterns and agent performance.
Coach in the moments that matter
Explore monitoring, coaching, barge-in, and call recording for supervision, training, and quality review.
Give waiting callers another option
Queue callbacks, wait-time announcements, and alternative routing can help your team manage busy periods.
Illustrative portal views · sample data.
Connected to the tools you use
Your conversations.
Your apps. Together.
Give agents a clearer path from the call to the customer record. Find integrations for your CRM, help desk, and industry software.
Search the integration libraryLess switching. More context.
- Look up contacts and preview caller details
- Open customer records during a call
- Explore click-to-dial and call activity logging
Featured platforms to explore
SalesforceKeep customer context close to the conversation.HubSpotExplore calling alongside your CRM workflow.Microsoft Dynamics 365Bring business calling into your customer workflow.Zoho CRMFind the connector for your Zoho CRM environment.ZendeskExplore connected calling for your support team.PipedriveKeep sales conversations connected to your CRM.
oneSMS for call centers
When a call isn’t the right moment, keep the conversation open.
Voice creates a personal connection. Text gives a customer another way to respond when they can’t answer. Combine calls with relevant, permission-based messaging rather than relying on voice alone.
Explore oneSMSBefore the call
Send an appointment reminder or a useful introduction to customers who have agreed to receive your messages.
After the conversation
Follow up with a recap, next step, or reminder so the customer can respond on their schedule.
Across the team
Use SMS and MMS, saved responses, automated replies, and multi-number organizational controls to support a consistent messaging workflow.
Choose your next step
oneSMS package & Call Center add-on
Start with your messaging users.
Compare messaging subtotals. Standalone selections carry into checkout; Call Center messaging is added while configuring your voice package.
messaging users
sms / Monthly
oneSMS — Three-user package
Three users and three US-based phone numbers in one monthly package. Number availability and activation are confirmed during onboarding; messaging usage and carrier fees are additional.
Plans start with three users.
$59.95 / month · 3 users + 3 US phone numbers
Three-user package. For larger teams, contact Telogix for a quote.
10DLC Brand & Campaign Fee: $6.95 / month
This monthly fee covers the registration and maintenance of your 10DLC (10-Digit Long Code) brand and messaging campaign, as required by mobile carriers for business SMS/MMS messaging. It ensures compliance with carrier regulations and supports reliable message delivery through registered channels. Added automatically at checkout.
10DLC Registration Setup: $49.95 one-time
One-time 10DLC registration setup: preparation and review of your business brand and messaging campaign registration. Carrier approval is required before business texting can be activated. Added automatically at checkout.
Plan subtotal · 3 messaging users
$59.95 / month
3 users and 3 US-based phone numbers.
sms / Monthly
oneSMS Call Center add-on
Business texting at $9.95 per user per month, exclusively for the oneSpeak Call Center plan. Messaging usage, registration and carrier fees are additional.
Plans start with three users.
oneSMS Call Center add-on requires a new or current oneSpeak Call Center subscription. Add this service when configuring your Call Center package.
$9.95 / user / month
10DLC Brand & Campaign Fee: $6.95 / month
This monthly fee covers the registration and maintenance of your 10DLC (10-Digit Long Code) brand and messaging campaign, as required by mobile carriers for business SMS/MMS messaging. It ensures compliance with carrier regulations and supports reliable message delivery through registered channels. Added automatically at checkout.
10DLC Registration Setup: $49.95 one-time
One-time 10DLC registration setup: preparation and review of your business brand and messaging campaign registration. Carrier approval is required before business texting can be activated. Added automatically at checkout.
Messaging add-on subtotal · 3 messaging users
$29.85 / month
Voice plan is separate.
myTelogix control panel
More control. Fewer cost surprises.
Keep toll-free and SMS usage costs in view with a top-up and burn-down model. Add funds to your usage balance, then draw it down as you use these services. Review consumption and plan your next top-up around your business.
Toll-free usageSMS usage
How usage funding works
Top up on your terms
Fund your usage balance to plan ahead for toll-free calls and SMS activity.
Use it. Watch it burn down.
Usage draws down the funded balance, keeping consumption connected to the money you set aside.
Review. Replenish. Stay in control.
Use myTelogix to review usage and your balance, manage top-ups, and access the tools for your services.
Illustrative usage-credit view · sample data, not plan pricing.
Manage your services in myTelogix at my.telogix.com. Your service-portal login is separate from your website account.
Built around your next busy day.
Tell us about your agents, your traffic, and the customers you need to reach. Let’s build the right communications setup together.
Your next conversation starts here
Let’s connect your business.
The right tools. A guided start. Real people in your corner.