Hospitality by Telogix
Your hotel doesn’t run like an office. Its phone system shouldn’t be planned like one. Plan your front desk, backoffice, guest rooms, and shared spaces—with the extras your property actually needs. Prepare a property brief for a tailored conversation.
Your front-desk connection
An executive desk phone with a 7-inch touchscreen for the team at the heart of your hotel.
01Count the extensions you need
02Choose services and equipment
03Prepare your property brief
Built for hospitality
A different kind of phone plan
Not every phone has the same job. Separate the people running your hotel from the rooms and spaces they support. Choose a quantity for each area instead of applying one office-seat price to your entire property.
Admin & backoffice
Management, accounting, and reservations need a connection of their own. Size your administrative extensions around the staff who keep the property moving—not around your room count.
Configure this areaFront desk
From the first incoming call to the late-night guest request, reception is where conversations come together. Configure the front-desk positions that serve your property.
Configure this areaGuest rooms
Give guests a straightforward way to reach hotel services. Keep compatible room phones in place where possible, and replace only the handsets that need an upgrade.
Configure this areaCommon areas
Lobbies, corridors, and amenity spaces are part of the guest experience too. Include the shared-use extensions your staff and guests rely on throughout the property.
Configure this areaThe hotel control panel
Put your front desk in control with a visual workspace for rooms, guest requests, and everyday hotel communications.
Bring wake-up activity, occupancy, operator calls, and room status into one dashboard.
Find guest names, occupancy, cleaning status, and wake-up details in a single room list.
Filter the wake-up call log by status, date, and room to keep track of guest requests.
Create guest call broadcasts and manage the message, retry timer, and follow-up attempts.
Review survey responses about the check-in experience and hotel spaces in visual reports.
Manage clean and dirty room codes alongside occupied and vacant states from hotel settings.
1 / 6 · Your hotel at a glance
Purpose-built hospitality tools
Explore the workflows behind the interface, from the first guest call to the next shift. Open each category to see more.
Keep guest wake-up requests and call history organized by room, date, and status.
Create voice announcements for timely hotel updates and guest communications.
Review survey responses in visual reports for check-in and hotel spaces.
View guest names and room information from the room list.
Use auto-attendant routing to direct callers to the right hotel destination.
See occupancy and clean or dirty room states in one workspace.
Bring wake-up calls, operator activity, and room status together at a glance.
Link hotel communications with your property management system.
Manage room-status codes and check-in and check-out defaults.
Find the records you need using room, date, and call-status filters.
Give your team a central console for hotel communications.
Choose a cloud-hosted platform or an on-premises Voiceware deployment.
Keep staff connected beyond reception with mobile and softphone options.
Build a plan around your room handsets and the infrastructure you want to retain.
Organize incoming calls and personalize the hold experience for your property.
Go beyond the extension
Keep your core subscription focused. Then add the connectivity, integration, and equipment that fit your property—not a bundle of things you won’t use.
Plan for more than your primary internet connection. Optional cellular failover adds a backup path for hotel voice services when an ISP interruption affects the property.
Bring your communications plan closer to the system your team already uses to manage the property. Connect front-desk communications with the guest and room workflows managed by your property system.
The VTech CTM-A2315-SPK brings a compact footprint and speakerphone to the guest room. Add new phones for a renovation, a phased refresh, or the rooms that need them now.
Include wireless thermostats in the same property plan. Choose the number of rooms you intend to equip, independently of your room-phone purchase.
Plan your property
Choose extensions, services, and equipment, then tell us about your hotel. Bring your selections together in a property brief for your Telogix planning conversation.
Your property brief is the starting point
Configure your recurring services and optional equipment online. Before deployment, work with Telogix to confirm the details that make the solution right for your property.
Talk through your deploymentIdentify existing room phones, gateways, cabling, internet connectivity, and numbers you want to retain. Build a clear inventory for your property plan.
Check PMS vendor and version, interface access, network and power readiness, and 5G coverage if selected. Bring the operational connections into one deployment plan.
Agree on installation, shipping, porting, staff orientation, and timing. Include emergency calling and specialty lines in your deployment plan.
Need a different deployment?
The planner gathers your preferred hotel services and equipment. On-premises systems, larger infrastructure changes, and bespoke operational requirements deserve a separate plan.
Discuss a specialist solutionBring hotel voice service together on a cloud-hosted platform, with a browser-based workspace for your team.
Explore an on-property Phonesuite platform when your operating environment calls for it.
Assess analog connectivity, port requirements, and equipment needed to connect the systems you retain.
Discuss a separate solution for teams handling guest calls across a larger or more specialized operation.
Your next conversation starts here
The right tools. A guided start. Real people in your corner.