General CRM · Untermstrich

untermStrich

WindowsStandardClient Add-in with Events

Published feature support

What this configuration supports

Address Book Search: Supported
Caller details preview: Supported
Pop contact in edit mode: Not marked supported
Live Mode: Not marked supported
Click to dial via Telogix: Supported
Manual screen pop: Not marked supported
Automatic call activity logging: Supported
Integration with Notes: Not marked supported
Cached Mode: Not marked supported
Click to dial via business application: Not marked supported
Auto screen pop: Supported
Manual call activity logging: Not marked supported
Add contact: Not marked supported
Additional features: Supported

Additional features

The untermStrich addin will automatically create a call log for each call that is connected to or from a known contact within untermStrich. There will be a list under the 'Calls' tab on the contact record, and will include time and date details for the call.

Notes & advisories

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References & walkthroughs

untermStrich (http://www.untermstrich.com/index.html)

Original Telogix listing