Property · civica

Cx Housing Management Software (also known as civica Cx)

WindowsControlledClient Add-in with Events

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Published feature support

What this configuration supports

Address Book Search: Not marked supported
Caller details preview: Not marked supported
Pop contact in edit mode: Not marked supported
Live Mode: Not marked supported
Click to dial via Telogix: Not marked supported
Manual screen pop: Not marked supported
Automatic call activity logging: Not marked supported
Integration with Notes: Not marked supported
Cached Mode: Not marked supported
Click to dial via business application: Not marked supported
Auto screen pop: Supported
Manual call activity logging: Not marked supported
Add contact: Not marked supported
Additional features: Supported

Additional features

Event Based Integration, opens a notification window within CX Housing of the inbound call.

Notes & advisories

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References & walkthroughs

Cx Housing Management Software (https://www.civica.com/)

Original Telogix listing