Published feature support
What this configuration supports
- Address Book Search
- Supported
- Caller details preview
- Supported
- Pop contact in edit mode
- Supported
- Live Mode
- Supported
- Click to dial via Telogix
- Supported
- Manual screen pop
- Supported
- Automatic call activity logging
- Supported
- Integration with Notes
- Supported
- Cached Mode
- Not marked supported
- Click to dial via business application
- Not marked supported
- Auto screen pop
- Supported
- Manual call activity logging
- Supported
- Add contact
- Supported
- Additional features
- Not marked supported
Notes & advisories
Zoho CRM API access is required to be enabled on the users account profile.The Zoho API has limits, as detailed here: https://www.zoho.com/crm/help/api/api-limits.html Therefore, on high usage sites it is recommended that the Zoho addin is configured to use ‘Cache'. Cannot be used in conjuction with the Zoho Phonebridge Add-in. Users must use either the Zoho Phonebridge Addin or the Zoho CRM Addin.Please note: the Zoho Indian domain is now supported.Searching by Last Name is only available when the integration is set to Cached Mode.
References & walkthroughs
Watch Integration Video (https://vimeo.com/761423885)
Zoho CRM (http://www.zoho.com/crm/)
Zoho CRM (http://www.zoho.com)
Original Telogix listing