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Financial/Insurance · DATEV

DATEV

WindowsStandardClient Add-in with Events
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Published feature support

What this configuration supports

Address Book Search
Supported
Caller details preview
Supported
Pop contact in edit mode
Not marked supported
Live Mode
Not marked supported
Click to dial via Telogix
Supported
Manual screen pop
Not marked supported
Automatic call activity logging
Not marked supported
Integration with Notes
Not marked supported
Cached Mode
Not marked supported
Click to dial via business application
Not marked supported
Auto screen pop
Supported
Manual call activity logging
Not marked supported
Add contact
Not marked supported
Additional features
Supported

Additional features

Provides the option to send remarks as well as sending a journal entry to DATEV. Also provides the configurable option for sending the calls to DATEV, Always, or Prompt for sending.

Notes & advisories

Only available for on-premise DATEV applications (including DATEVasp), not for Datev online.If there are unforeseen issues with the integration with the Buddy SDK which use to integrate with Datev, we will require the cooperation of the end customer to be able to log a ticket with Datev to enable us to help troubleshoot any issues.  If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References & walkthroughs

Original Telogix listing