Published feature support
What this configuration supports
- Address Book Search
- Supported
- Caller details preview
- Supported
- Pop contact in edit mode
- Supported
- Live Mode
- Supported
- Click to dial via Telogix
- Supported
- Manual screen pop
- Supported
- Automatic call activity logging
- Supported
- Integration with Notes
- Not marked supported
- Cached Mode
- Not marked supported
- Click to dial via business application
- Not marked supported
- Auto screen pop
- Supported
- Manual call activity logging
- Not marked supported
- Add contact
- Supported
- Additional features
- Not marked supported
Notes & advisories
For more information on the entries/modules we find for the Odoo Integration, click here: https://www.odoo.com/forum/help-1/question/what-is-a-partner-from-an-odoo-perspective-73802' Odoo Leads entity types can be classed as 'Leads', 'Linked Opportunity' or 'Unlinked Opportunity'. 'Leads' are reported against Leads and have contact information. 'Linked Opportunities' are linked to a new/existing company/contact and the 'Initial Contact' information is used. 'Unlinked Opportunities' are not linked to a new/existing contact/company, and the Odoo API cannot pass any contact information other than Phone number, therefore a name is generated like 'Opportunity 1234' Community Edition is open source and not supported. Odoo SH (is not supported)
References & walkthroughs
Odoo Enterprise (https://www.odoo.com/page/crm)
Odoo S.A. (https://www.odoo.com/)
Original Telogix listing