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Help desk · Halo Service Solutions

Halo Service Solutions (also known as NetHelpDesk)

WindowsStandardPlus Client Add-In

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Published feature support

What this configuration supports

Address Book Search: Supported
Caller details preview: Supported
Pop contact in edit mode: Supported
Live Mode: Supported
Click to dial via Telogix: Supported
Manual screen pop: Supported
Automatic call activity logging: Not marked supported
Integration with Notes: Not marked supported
Cached Mode: Not marked supported
Click to dial via business application: Not marked supported
Auto screen pop: Supported
Manual call activity logging: Not marked supported
Add contact: Supported
Additional features: Not marked supported

Notes & advisories

Halo Service Solutions (also known as HaloITSM, Halo Service Desk and HaloPSA. Formerly NetHelpDesk).

References & walkthroughs

Halo Service Solutions (https://www.nethelpdesk.com/) Halo Service Solutions (https://haloitsm.com)

Original Telogix listing