Published feature support
What this configuration supports
- Address Book Search
- Supported
- Caller details preview
- Supported
- Pop contact in edit mode
- Not marked supported
- Live Mode
- Not marked supported
- Click to dial via Telogix
- Supported
- Manual screen pop
- Supported
- Automatic call activity logging
- Not marked supported
- Integration with Notes
- Not marked supported
- Cached Mode
- Not marked supported
- Click to dial via business application
- Not marked supported
- Auto screen pop
- Supported
- Manual call activity logging
- Not marked supported
- Add contact
- Not marked supported
- Additional features
- Supported
Additional features
Provides the option to allow the user to choose which tab window is to be displayed on Screen Pop. Also provides the option to Screen Pop to either the 'New History' window or 'New Note' window within ACT!.There are known issues with the ACT! v21 API. v22 of ACT! has resolved these issues, therefore it is recommended that users upgrade to v22 or higher Issues with v24 of Act! 64 Bit where Show Contact / Popping doesn't work
Notes & advisories
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
References & walkthroughs
ACT! Professional (http://www.act.com)
Swiftpage (http://www.swiftpage.com)
Original Telogix listing