Published feature support
What this configuration supports
- Address Book Search
- Supported
- Caller details preview
- Supported
- Pop contact in edit mode
- Not marked supported
- Live Mode
- Not marked supported
- Click to dial via Telogix
- Supported
- Manual screen pop
- Not marked supported
- Automatic call activity logging
- Not marked supported
- Integration with Notes
- Supported
- Cached Mode
- Not marked supported
- Click to dial via business application
- Not marked supported
- Auto screen pop
- Supported
- Manual call activity logging
- Not marked supported
- Add contact
- Not marked supported
- Additional features
- Not marked supported
Notes & advisories
ODBC integration is able to read information from an ODBC data source setup on the PC enabling both Caller preview and Address book searching within the client. An additional 'show contact' option within the Add-in configuration can run a program or go to a custom URL with pre-configured telephony based command-line parameters possibly enabling Screen pop type features.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
References & walkthroughs
No additional references are published for this configuration.
Original Telogix listing