Published feature support
What this configuration supports
- Address Book Search
- Not marked supported
- Caller details preview
- Not marked supported
- Pop contact in edit mode
- Not marked supported
- Live Mode
- Not marked supported
- Click to dial via Telogix
- Supported
- Manual screen pop
- Not marked supported
- Automatic call activity logging
- Not marked supported
- Integration with Notes
- Not marked supported
- Cached Mode
- Not marked supported
- Click to dial via business application
- Not marked supported
- Auto screen pop
- Supported
- Manual call activity logging
- Not marked supported
- Add contact
- Not marked supported
- Additional features
- Supported
Additional features
When making or receiving a call to or from a Zoho contact, a business card view of the contact is presented within Zoho Phonebridge. Calls made or received are automatically logged in Zoho by Phonebridge and can be viewed in the Zoho call logs. Follow-up activities can be added at the end of every call from Zoho Phonebridge. Call control features (answer, hangup and hold) are available from within Zoho Phonebridge. Consult transfer not supported.
Notes & advisories
Zoho Phonebridge integration works on Zoho CRM, Zoho Desk, Bigin, and Zoho Recruit. Not supported on Operator / Attendant clients. Supported on Zoho domains .COM, .EU, .IN and .AU. Cannot be used in conjuction with the Zoho CRM Add-in. Zoho Phonebridge is only supported on Chromium-based browsers.
References & walkthroughs
Zoho Phonebridge (http://www.zoho.com)
Original Telogix listing