Financial/Insurance · Intact Software

Intact IQ

WindowsControlledClient Add-in

Published feature support

What this configuration supports

Address Book Search: Supported
Caller details preview: Supported
Pop contact in edit mode: Not marked supported
Live Mode: Not marked supported
Click to dial via Telogix: Supported
Manual screen pop: Supported
Automatic call activity logging: Not marked supported
Integration with Notes: Not marked supported
Cached Mode: Not marked supported
Click to dial via business application: Not marked supported
Auto screen pop: Supported
Manual call activity logging: Not marked supported
Add contact: Not marked supported
Additional features: Not marked supported

Notes & advisories

Integration requires direct SQL connection to the IntactIQ tables T_customers and T_Suppliers. Integration is not able to connect to 'Leads' or 'Prospects' for caller preview, address book or screen pop. Screen pop is via a keyboard script that requires F12 to open a search box. Click to dial is via clipboard dialling only. If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References & walkthroughs

Intact IQ (http://www.intactsoftware.com/accounting-business-management-software.html) Intact Software (http://www.intactsoftware.com/)

Original Telogix listing